Refund policy
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging. Proof of purchase is required.
Please contact us before returning an item so we can provide return instructions.
Return Shipping
Customers are responsible for the cost of return shipping. Original shipping charges are non-refundable.
We recommend using a trackable shipping service when returning your order. We are not responsible for returned packages that are lost in transit.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to your original method of payment. Processing times may vary depending on your bank or payment provider.
Damaged or Defective Items
Please contact us if your order arrives damaged, defective, or incorrect so we can review the issue and make it right.
Exchanges
We accept exchanges within 30 days of delivery. Items must be unused and in their original condition. Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Non-Returnable Items
Digital downloads, downloadable products, gift cards, and personalized or custom-made items are final sale and cannot be returned or refunded.
Sale Items
Unless specifically marked as final sale, sale-priced physical products are eligible for return under the same conditions described above.